Australian Orders

Shipping

We provide complementary express shipping on all items purchased Australia wide 

 

We aim to deliver all Australian orders within 1-3 business days.This refers to orders placed on weekdays. All orders placed on weekends or public holidays will be processed and sent the following business day. Please allow 24-48 hours for dispatch. 

 

ALL orders require signature on delivery. Should you be unavailable, someone else can sign for the delivery. If no one is available to sign for the delivery, a card will be left detailing re-delivery information. 

 

Please verify your delivery address before placing an order as Luxcoats will not take responsibility for lost parcels due to misinformation. For orders that require redelivery due to incorrect information or if a delivery has not been claimed, the customer will be liable for all fees charged thereafter. 

 

Tracking

Once your order has been dispatched you will receive an email form Australia Post with your consignment number and a link to the website where you will be able to track your order 

 

Authority to leave 

 

If your delivery address will be unattended, you may opt for authority to leave. This option is found on the cart page before checkout. Please note neither Luxcoats nor the courier will take any responsibility for lost or damaged goods once authority has been provided to deliver goods without a signature.